Portal pelanggan

Customers find tickets and orders on their own. You stay in the CRM; they get a clear portal, without chasing messages.

On the home they see open tickets and orders in progress: they know where things stand without writing you in chat or calling.

Portal pelanggan
Sara R.
Halo Sara R.! Selamat datang di portal pelanggan yang didedikasikan untuk Anda.
3
Saldo tiket
€ 2.480
Total nilai pesanan
Tiket terbuka (3)
Tanggal # Tiket
3 Sep 2026 TK-104 Login issue
31 Agt 2026 TK-098 Invoice copy
26 Agt 2026 TK-087 Delivery delay

When they need help, they open a ticket from the portal: title, topic, description and a file. It arrives already tracked in the CRM, ready for the team.

Tiket Baru
Judul Login issue
Subjek Dukungan Pelanggan
Prioritas Tinggi
Negara Baru
Agen Acme Systems
Kontak Marco B.
Pemilik Sara R.
Kedaluwarsa 06/09/2026
Keterangan
I cannot access the order page after the last update.
I already tried clearing the cache and another browser.
Mengajukan screenshot.png
Mengajukan error_console.png
Mengirim

In the catalogue they find products and services with a price, order when they want, and you fulfil in the same workflow you already use.

Katalog
Daftar
Barang Kategori Harga
Wireless headphones
PRD-01
Katalog € 89
Desk lamp
PRD-02
Katalog € 45
Notebook stand
PRD-03
Katalog € 32
USB-C hub
PRD-04
Katalog € 59
Konsultasi awal
SRV-01
Layanan € 80

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